We're removing support for TLS 1.0 and TLS 1.1 from July 30, 2020. Learn how it impacts your live chat solution
Know everything about features and basic how-tos
Chat History Search
Chat rating and feedback
Chat Reports and Analytics
Chat Routing and Queueing
Chat Widget Status
Creating Custom visitor filters in HappyFox Chat
Custom pre-chat fields
Email chat transcripts
HappyFox Chat Commands
HappyFox Chat Desktop app
HappyFox Ticket Details
How do I remove an agent?
How to add tags
How to block visitors?
How to change language for chat widget?
How to change the color of the chat widget?
How to change the position of chat widget?
How to collect visitor details on pre-chat form?
How to deactivate an agent?
How to disable pre-chat form
How to display chat widget based on location?
How to get chat notifications in Google Chrome?
How to get email notification for chat rating
How to hide chat widget when agents are busy?
How to hide chat widget when agents are offline?
How to hide HappyFox Chat branding?
How to increase the volume of an incoming chat?
How to initiate chat with visitors?
How to preset customer name and email on chat widget
How to send files in chat?
How to send more info about visitors to HappyFox Chat?
How to set time zone for my company ?
How to set up waiting message
How to set Work Hours for the company?
How to track source / location of chat visitors on Google Analytics?
Invite to Chat
Keyboard Shortcuts in HappyFox Chat
Live Typing Preview
Managing Tags in HappyFox Chat
Send incoming chats to one department/agent
Setting up G Suite SSO on your HappyFox Chat account
Setting up Okta on your HappyFox Chat account
Setting up OneLogin SSO on your HappyFox Chat account
Single Sign-On via OneLogin
SMS to Chat
Why can't I view user details on chat?