Features
Know everything about features and basic how-tos
50 Articles
- Billing Contacts
- Canned Responses
- Chat Barge-in
- Chat History
- Chat History Search
- Chat Reports and Analytics
- Chat Routing and Queueing
- Chat Transcript Visibility
- Chat Widget Status
- Chat rating and feedback
- Creating Custom visitor filters in HappyFox Chat
- Custom pre-chat fields
- Departments
- Email chat transcripts
- Enforce Two-Factor Authentication - HappyFox Chat
- HappyFox Chat Commands
- HappyFox Chat Desktop app
- HappyFox Chat widget events
- HappyFox Ticket Details
- How to add named Links in Welcome text of Chat widget?
- How to add tags
- How to block visitors?
- How to change language for chat widget?
- How to change the color of the chat widget?
- How to change the position of chat widget?
- How to collect visitor details on pre-chat form?
- How to deactivate an agent?
- How to disable pre-chat form
- How to display chat widget based on location?
- How to get chat notifications in Google Chrome?
- How to get email notification for chat rating
- How to hide chat widget when agents are busy?
- How to hide chat widget when agents are offline?
- How to increase the volume of an incoming chat?
- How to initiate chat with visitors?
- How to preset customer name and email on chat widget
- How to remove HappyFox branding on chat
- How to send additional info about visitors to HappyFox Chat?
- How to send files in chat?
- How to set Work Hours for the company?
- How to set time zone for my company ?
- How to set up waiting message
- How to track source / location of chat visitors on Google Analytics?
- Invite to Chat
- Keyboard Shortcuts in HappyFox Chat
- Live Translation
- Live Typing Preview
- Managing Tags in HappyFox Chat
- Missed Chats
- Monitor Chats