Manage Chats
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- Billing Contact
- Canned Responses
- Chat history
- Chat History Search
- Chat rating and feedback
- Chat Reports and Analytics
- Chat Routing and Queueing
- Chat Widget Status
- Custom pre-chat fields
- Departments
- Email chat transcripts
- HappyFox Chat Commands
- HappyFox Chat Desktop app
- HappyFox Ticket Details
- How do I remove an agent?
- How to add tags
- How to block visitors?
- How to change language for chat widget?
- How to change the color of the chat widget?
- How to change the position of chat widget?
- How to collect visitor details on pre-chat form?
- How to deactivate an agent?
- How to disable pre-chat form
- How to display chat widget based on location?
- How to get chat notifications in Google Chrome?
- How to get email notification for chat rating
- How to hide chat widget when agents are busy?
- How to hide chat widget when agents are offline?
- How to hide HappyFox Chat branding?
- How to increase the volume of an incoming chat?
- How to initiate chat with visitors?
- How to preset customer name and email on chat widget
- How to send files in chat?
- How to send more info about visitors to HappyFox Chat?
- How to set time zone for my company ?
- How to set up waiting message
- How to set Work Hours for the company?
- How to track source / location of chat visitors on Google Analytics?
- Invite to Chat
- Live Translation
- Live Typing Preview
- Monitor Chats
- Multi-widget profile
- Offline Messages
- Password policies
- Send incoming chats to one department/agent
- Setting up G Suite SSO on your HappyFox Chat account
- Setting up Okta on your HappyFox Chat account
- Setting up OneLogin SSO on your HappyFox Chat account
- Single Sign-On
- Single Sign-On via OneLogin
- SMS to Chat
- Transfer Chat
- Triggered Chats
- Visitor History
- What are the available Keyboard Shortcuts?
- Why can't I view user details on chat?