'Invite to Chat' is a way through which you can invite your customers to chat with you on your website through a link.
What is the purpose of 'Invite to Chat'?
Invite to Chat can be used:
1.To invite a customer/visitor to chat with you,whose chat you missed in the past.
2.To test how the chat widget works and feels like without having it installed on your website.
3.To make yourself available to chat,only for the customers who have this link.
Who can Invite to Chat?
Any Agent who has an access to HappyFox Chat Account can Invite to Chat.
How to Invite a Visitor/Customer to chat?
1.Login to your HappyFox Chat Account.
2.On the home page of your HappyFox Chat Account, you can see a "+" sign located on the top in the left pane.
3.Click "+" and select 'Invite to Chat' from the drop-down list.
4.Now you will get a pop-up with your account specific invite link which can be copied and sent to the customer.
5.The Customer on clicking that link, will be taken to a blank page with chat widget on the bottom right corner.
6.The customer has to enter his/her 'Name' and 'E-mail address' and initiate the chat with the agents.
If the Pre-chat form is disabled,then they can start interacting with the agents directly.