December 27 2017 Production Release
Security Enhancement: HappyFox Chat account login will be restricted for an hour after 5 invalid password attempts from the same IP address. This way, your account can be secured from brute force attacks. However, you can login with a new password by using the forgot password option or Admin can reset your password.
November 28 2017 Production Release
New app Integration: You can now integrate Join.Me app with your HappyFox Chat account. This integration is available in Mighty and above plans. Click here to know more about the integration. Enhancements: 1. Provision to change your hubspot crm account that is integrated with HappyFox Chat account. 2. The length of…
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
March 13 2018 Production Release
New feature: Pre-chat form fields - You can now collect more information from your website visitors in the pre-chat form. You will now have a provision to add additional fields to your live chat and offline forms in your HappyFox Chat account. This provision is available in mighty and above plans. Click here to …
August 27 2017 Production Release
New Feature: Visitor Blocking - You can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - Click here. New Integration: Help Scout - Support agents can view your website visitor's Help Scout conversation/tickets in …
October 15 2020 Production Release
We have just rolled out key fixes that will enhance security, reliability and performance in core parts of the application. Apart from those fixes, we have fixed following bugs in the same release. Bug fixes: * Fixed all major crashes in our front end applications. * Fixed triggered chat condition matching in …
December 12 2017 Production Release
Announcement: HappyFox Chat Agent app now adheres to CSP (Content security policy). This helps to guard against various security attacks and prevents execution of malicious content in the page.
Aug 03 2017 Production Release
Bug Fixes: 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.
April 06 2017 Production Release
Announcement: New feature - Chat Routing and Queueing You can now handle high chat volumes smarter and faster. Knowledge base article - Click here Visit our site to know more.
June 24 2017 Production Release
New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…
