May 10 2017 Production release
Enhancement: Billing Invoices will now have address & VAT number of the account holder. Bug fixes: Fixed an issue where the app was taking more than 20 seconds to display the mailchimp information in the agent's chat widget meta area.
November 06 2017 Production Release
New features: 1. App Integration : Hubspot CRM - You can now integrate HappyFox Chat account with your Hubspot CRM account. 2. Rest API - We now support API- Read access. Click here for API docs. Enhancements: Transaction email for chat rating - Whenever you receive a rating from a visitor for a chat you wi…
December 31 2017 Production Release
New Feature: Google Sign up and Google Sign in. You can now sign up and login to HappyFox Chat account using your Google account.
January 21 2021 Production Release
New Feature: * In-App Chat SDK users can now send attachments during chat. Bug Fixes: * Handled failures during visitor attachment upload. * Fixed file upload validations of chat attachments. Visitors are allowed to upload files of upto 25 MB. * Fixed bug where agents were automatically getting logged out if …
October 15 2020 Production Release
We have just rolled out key fixes that will enhance security, reliability and performance in core parts of the application. Apart from those fixes, we have fixed following bugs in the same release. Bug fixes: * Fixed all major crashes in our front end applications. * Fixed triggered chat condition matching in …
August 27 2017 Production Release
New Feature: Visitor Blocking - You can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - Click here. New Integration: Help Scout - Support agents can view your website visitor's Help Scout conversation/tickets in …
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
July 23 2018 Production Release
New Feature: Live typing preview: With Live Typing Preview feature, you can preview what the customer is typing before the customer sends it. This feature is available in Fantastic and Enterprise plans. Click here to know more. Enhancement: Added smooth animation effects to your HappyFox Chat widget.
April 06 2017 Production Release
Announcement: New feature - Chat Routing and Queueing You can now handle high chat volumes smarter and faster. Knowledge base article - Click here Visit our site to know more.
Aug 03 2017 Production Release
Bug Fixes: 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.
