** Bug Fixes:** 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
**Security enhancements:** 1. New Password rules: * Minimum password length is 8 characters. * Requires at least one special character or number. 2. Whenever your password is changed , an email will be sent to your login email address. 3. Captcha will be shown on the login page after 2 invalid login attempts.…
**New**: We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account. …
**Bug fix:** Fixed an issue where the users were not able to upgrade from trial to paid plan in the billing interface of HappyFox Chat. **Others:** HappyFox Chat - Desktop app ver2.04 released for both Mac and Windows OS. To download - [Click here][1] [1]: https://happyfoxchat.com/a/apps/goodies
**Announcements: ** You can now refer HappyFox Chat to people and earn! Login to your HappyFox Chat account and click on "Refer and earn"** Enhancements:** 1. You can now chose to hide the widget on your webpage when all of your support agents are in their maximum chat limits and busy. You can toggle ON - "Hide…
**Bug Fix:** 1. Fixed an issue where the agent's interface was not tracking the visitor page/search history when the page's source code had the same open graph url in all its pages. 2. Fixed issues in Facebook messenger and HappyFox Chat integration where at times the facebook messages were not coming into the Happ…
**Enhancement:** Billing Invoices will now have address & VAT number of the account holder. **Bug fixes:** Fixed an issue where the app was taking more than 20 seconds to display the mailchimp information in the agent's chat widget meta area.
**Enhancement and Bug fixes:** 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here - [https://happyfo…
**Enhancements:** **Widget profile based Canned responses:** You can create unique set of canned responses for each of your widget profiles. **Bug Fixes:** 1. Fixed UI glitches were the flag dropdown in the agent chat meta area was overlapping on the Save button. 2. Fixed UI glitches that were occurring on the…
**Bug Fixes:** 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.