March 13 2018 Production Release
New feature: Pre-chat form fields - You can now collect more information from your website visitors in the pre-chat form. You will now have a provision to add additional fields to your live chat and offline forms in your HappyFox Chat account. This provision is available in mighty and above plans. Click here to …
HappyFox Chat - Collecting Data Processing Consent from Visitors
Collecting Data Processing Consent from your customers in the pre-chat form and offline form. Login as administrator, and toggle on the "Data Processing consent". go to Manage >> Pre-chat Form >> Data Processing Consent. To customize the text hover over the "Data Processing Consent" field and you will see an edi…
How to collect visitor details on pre-chat form?
To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. Only Admin role enabled agents will have access to this setting Steps to enable pre-chat form and details to be collected: Step 1: Log in to your HappyFox Chat account. (…
