August 27 2017 Production Release
New Feature: Visitor Blocking - You can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - Click here. New Integration: Help Scout - Support agents can view your website visitor's Help Scout conversation/tickets in …
Enable integration with Help Scout
Help Scout is a simple HelpDesk software. By integrating HappyFox Chat with Help Scout, * Send the completed chats, missed chats, and offline messages as conversations into Help Scout mailbox. * During an ongoing chat with repeat customers, you can view the previous conversations created on Help Scout along wit…
