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Showing articles from Helpdesk tag

Enable integration with Help Scout

Help Scout is a simple HelpDesk software. By integrating HappyFox Chat with Help Scout, * Send the completed chats, missed chats, and offline messages as conversations into Help Scout mailbox. * During an ongoing chat with repeat customers, you can view the previous conversations created on Help Scout along wit…

How to integrate with Zendesk

Zendesk is a popular help desk ticketing software. HappyFox Chat-Zendesk integration allows you to track chats as tickets in Zendesk. Only admins of HappyFox Chat can perform this integration. The integration is available on all the plans . Integration with Zendesk gives you the following benefits: * After a ch…

Enable Integration with HappyFox Help Desk

HappyFox Helpdesk  is a powerful ticket management software. By integrating HappyFox helpdesk with HappyFox Chat, * Create new tickets for every completed chat, missed chat and offline message on the helpdesk. * The tags to the chat will be directly updated to the corresponding ticket on the helpdesk. * View past…

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