Visitor Blocking - You can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - Click here.
Help Scout - Support agents can view your website visitor's Help Scout conversation/tickets in HappyFox Chat. Chat transcripts and offline messages can be posted to the connected Help Scout account. To know more - Click here.
Enhancements & Improvements:
New Widget Positioning Option - Additional option of positioning the HappyFox Chat widget on the bottom left part of your page.
1. Fixed a UI issue in triggered chat popup where the links weren't opening the page in a separate browser tab.
2. Fixed an issue where the monitoring chat window displayed a globe icon for stopping the live translate option. (Note: Provision for monitoring admin to stop translation will be introduced later though)