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Home > Product Release Notes > August 27 2017 Production Release
August 27 2017 Production Release

New Feature:

Visitor Blocking -  You can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - Click here.



New Integration:

Help Scout - Support agents can view your website visitor's Help Scout conversation/tickets in HappyFox Chat. Chat transcripts and offline messages can be posted to the connected Help Scout account. To know more - Click here.



Enhancements & Improvements:

New Widget Positioning OptionAdditional option of positioning the HappyFox Chat widget on the bottom left part of your page. 



Bug Fixes:

1. Fixed a UI issue in triggered chat popup where the links weren't opening the page in a separate browser tab.

2. Fixed an issue where the monitoring chat window displayed a globe icon for stopping the live translate option. (Note: Provision for monitoring admin to stop translation will be introduced later though)

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