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Showing articles from Helpscout tag

August 27 2017 Production Release

**New Feature:** **Visitor Blocking - **You** **can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - [Click here.][1] **New Integration:** **Help Scout -** Support agents can view your website visitor's Help Scout conversation…

Enable integration with Help Scout

Help Scout is a simple HelpDesk software. By integrating HappyFox Chat with Help Scout, * Send the completed chats, missed chats, and offline messages as conversations into Help Scout mailbox. * During an ongoing chat with repeat customers, you can view the previous conversations created on Help Scout along wit…

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