June 24 2017 Production Release
New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…
August 01 2017 Production Release
Android app for HappyFox chat : New version is out live - ver 1.7 To install - click here What's new ? - Agents can now have visitor messages translated to their profile language on the fly during a chat. - Agents can see tags (that got added previously) in chat screen of web browser app & transcript screen Bug Fi…
December 02 2018 Production Release
New : We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account.…
November 06 2017 Production Release
New features: 1. App Integration : Hubspot CRM - You can now integrate HappyFox Chat account with your Hubspot CRM account. 2. Rest API - We now support API- Read access. Click here for API docs. Enhancements: Transaction email for chat rating - Whenever you receive a rating from a visitor for a chat you wi…
May 12 2017 Production release
Enhancement and Bug fixes: 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here -
