January 09 2019 Production Release
New: 1. Insightly integration : You can integrate your Insightly crm with HappyFox Chat. To know more, Click here. 2. New Browser support :HappyFox Chat now supports Edge Browser. 3. Hide Agent name on the HappyFox Chat widget : You can prevent the Chat window from showing agents' nam…
December 07 2017 Production Release
Announcements: You can now refer HappyFox Chat to people and earn! Login to your HappyFox Chat account and click on "Refer and earn" Enhancements: 1. You can now chose to hide the widget on your webpage when all of your support agents are in their maximum chat limits and busy. You can toggle ON - "Hide widget when ag…
November 10 2017 Production Release
Enhancements: Reports will now display additional details like tags associated with the chat transcript and the Phone no. of the visitors. Bug fixes: 1. Fixed a bug where the proactive chat bubble got disappeared when the visitor navigates to other pages in the webpage or refreshes the page. 2. Fixed a bug where in s…
May 05 2017 Production Release
Enhancements: 1. Salesforce app integration: Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * During Chat: If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC account and display…
May 08 2017 Production release
Bug Fix: Fixed an issue where the file attachments from Agent's chat window was not sent to the visitor widget.
Aug 03 2017 Production Release
Bug Fixes: 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.
March 30 2017 Production Release
Announcements: An update has been released for HappyFox Chat iOS app. The latest version is ver 1.9 . Click here to install it. An update has been released for HappyFox Chat Android app. The latest version is ver 1.4 . Click here to install it. New Features & Enhancements: 1. Collecting/updating visitor deta…
November 19 2016 Production Release
Enhancements: Triggered Chats: 1. Provision for the admin to set customised messages for a trigger. 2. Provision to set a department for routing the chats that happen through triggers. 3. Sound alert for triggered messages. 4. Triggered Chat functionality compatible with mobile pages. Bug Fixes: 1. Fixed a bug where …
July 06 2017 Production Release
Bug fix: Fixed an issue where the users were not able to upgrade from trial to paid plan in the billing interface of HappyFox Chat. Others: HappyFox Chat - Desktop app ver2.04 released for both Mac and Windows OS. To download - Click here
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
