December 07 2017 Production Release
Announcements: You can now refer HappyFox Chat to people and earn! Login to your HappyFox Chat account and click on "Refer and earn" Enhancements: 1. You can now chose to hide the widget on your webpage when all of your support agents are in their maximum chat limits and busy. You can toggle ON - "Hide widget when ag…
How to hide chat widget when agents are busy?
If you want to hide the widget automatically when all agents are busy, 1. Login and Click on Chat routing from the main menu. 2. Choose any one of the routing mode - Broadcast or auto-assign. 3. Turn On the toggle " Hide widget when all agents are busy" Offline form will be shown to the visitors when the …
Hide widget on specific URLs via GTM
To install HappyFox Chat via Google Manager: Follow the steps here > Steps to hide the installed widget on specific pages via GTM: Step 1: Login to your Google Tag Manager -> Go to the tag created to install HappyFox Chat. Step 2: Click "Triggering" -> Hit "Exception" option. Step 3: Now Configure the…
Chat Widget Status
Chat Status feature allows you to control the visibility of the widget on your website. You can location this option under the Manage section. Login - > Go to the chat status page from the main menu. Hide widget when no agents are available : When all the agents are offline, * To hide the widget automati…
