July 21 2021 Production Release
Enhancements: * Proactive chat Agents can now broadcast a single message to multiple visitors. Agents can now send multiple proactive messages to the same visitor until he picks up the chat. Fixed other bugs around proactive chat Bug Fixes: * Fixed a connection issue with unset visitor JS sdk method wher…
May 18 2021 Production Release
* Made more performance enhancements in the agent Front end for a smoother chatting experience in accounts with high load. * Fixed a few issues related to chat reassignment in Auto-assignment mode.
July 05 2022 Production Release
New feature: * Introduced a new Visitor Chat Widget JS SDK option to show waiting messages to visitors if chat is not accepted in a given time. Please refer to the “waitingMessage” config option in developer documentation to know more. Enhancements: * Multiple lines of visitor message will be shown in incomin…
May 20 2021 Production Release
Enhancements and Bug fixes * Facebook Messenger integration has been upgraded to use the recent APIs published by Facebook. * Fixed issues reported in Custom SAML SSO integration.
Production release - Oct 20 2021
* Fixed incorrect translations shown in chat widget * Made changes to stop sending app/web notifications if the window is active * Other minor fixes
June 07 2017 Production Release
Enhancements: 1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier. Bug Fixes: 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed UI glitches in…
December 5 2016 Production Release
Announcement : We have dropped the legacy free plan from HappyFox Chat. New updates: 1. 14-day free trial starts on the FANTASTIC plan. 2. You can also sign up for a free trial of 14 days in the plan you want to try.For more details refer the updated pricing page -
May 05 2017 Production Release
Enhancements: 1. Salesforce app integration: Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * During Chat: If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC account and display…
October 27 2016 Production Release
Enhancements: 1. Provision to choose a Custom date range for reports. - 2. Provision to export report data in CSV file format. 3. In the visitors' tab, agents can view the current visitors' last landed time and last active time on mouse hover. The live visitors will be sorted based on ascending order of time.
December 30 2016 Production Release
Bug fixes: Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. Announcements: Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expired mails will be …
