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Home > Product Release Notes > July 21 2021 Production Release
July 21 2021 Production Release
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Enhancements:

  • Proactive chat
    • Agents can now broadcast a single message to multiple visitors. 
    • Agents can now send multiple proactive messages to the same visitor until he picks up the chat.
    • Fixed other bugs around proactive chat


Bug Fixes:

  • Fixed a connection issue with unset visitor JS sdk method where if unset visitor method was used visitors were not able to see agent messages unless the page was reloaded.
  • Other minor bug fixes in chat widget. 
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