**Bug Fix:** Fixed an issue where the file attachments from Agent's chat window was not sent to the visitor widget.
Send files over chat feature is available on all plans. Following are the supported file formats: * Documents: PDF, TXT, DOC, DOCX, XLS, XLSX, PPS, PPT, PPSX, PPTX * Images: PNG, JPG, GIF, BMP * Audio: OGG, WAV, MP3 * Video: MP4, AVI * Files: ZIP ### **How can a visitors share files during chat?** Click …