June 24 2017 Production Release
New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…
Live Translation
The Live Translation feature detects the language of your visitor messages automatically and translates those messages to the language that the agent understands. Your visitors can chat in their own language. This feature is available on Growth, Scale, and Scale plus plans. An agent can set the desired language to…
