Live Translation
The Live Translation feature detects the language of your visitor messages automatically and translates those messages to the language that the agent understands. Your visitors can chat in their own language. This feature is available on Growth, Scale, and Scale plus plans. An agent can set the desired language to…
How to change language for chat widget?
To change the language of chat widget, click on Messages from the main menu. Under 'Chat widget language' , you can select the language. On choosing a language, all texts associated with the widget will be translated. The preview of the widget will be shown in the right pane. Select the 'Save' button …
