June 24 2017 Production Release
New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…
Visitor browsing history
The visitor browsing history feature lists the pages visited by your customers. The feature is available on all plans. Click the hyperlink above the agent window to view the list. The red dot indicates the current page. Clicking the 'show URLs' option will display the URLs of these pages. The 'back' and 'sho…
