**New Feature:** **Live typing preview:** With Live Typing Preview feature, you can preview what the customer is typing before the customer sends it. This feature is available in Fantastic and Enterprise plans. [Click here][1] to know more. **Enhancement: **Added smooth animation effects to your HappyFox Chat …
**Announcement:** HappyFox Chat now supports MS Dynamics v9(2018 edition). **Bug Fix:** Fixed a bug where the MS Dynamics account integration(v8) was failing in HappyFox Chat.
**Announcement:** HappyFox Chat Agent app now adheres to **CSP (Content security policy).** This helps to guard against various security attacks and prevents execution of malicious content in the page.
** Bug Fixes:** 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
**Enhancement:** 1. **Reports :** You can now filter reports based on your website profiles and departments.[Click here][1] to know more. 2. **Triggered chat : **You can now mute the sound that is generated for the triggered chat.[Click here][2] to know more. **Announcement:** Provision to cancel your HappyFox C…
**Security Enhancement:** HappyFox Chat account login will be restricted for an hour after 5 invalid password attempts from the same IP address. This way, your account can be secured from brute force attacks. However, you can login with a new password by using the forgot password option or Admin can reset your passw…
**New features:** 1. **App Integration : Hubspot CRM - **You can now integrate HappyFox Chat account with your Hubspot CRM account. 2. **Rest API** **-** We now support API- Read access. [Click here][1] for API docs. **Enhancements: ****Transaction email for chat rating** - Whenever you receive a rating from …
**New**: We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account. …
** Bug Fixes:** 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
**Enhancements:** Reports will now display additional details like tags associated with the chat transcript and the Phone no. of the visitors. ** Bug fixes:** 1. Fixed a bug where the proactive chat bubble got disappeared when the visitor navigates to other pages in the webpage or refreshes the page. 2. Fixed a…