Sep 18 2017 Production release
** Bug Fixes:** 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
January 18 2017 Production Release
**Security enhancements:** 1. New Password rules: * Minimum password length is 8 characters. * Requires at least one special character or number. 2. Whenever your password is changed , an email will be sent to your login email address. 3. Captcha will be shown on the login page after 2 invalid login attempts.…
December 02 2018 Production Release
**New**: We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account. …
July 06 2017 Production Release
**Bug fix:** Fixed an issue where the users were not able to upgrade from trial to paid plan in the billing interface of HappyFox Chat. **Others:** HappyFox Chat - Desktop app ver2.04 released for both Mac and Windows OS. To download - [Click here][1] [1]: https://happyfoxchat.com/a/apps/goodies
December 07 2017 Production Release
**Announcements: ** You can now refer HappyFox Chat to people and earn! Login to your HappyFox Chat account and click on "Refer and earn"** Enhancements:** 1. You can now chose to hide the widget on your webpage when all of your support agents are in their maximum chat limits and busy. You can toggle ON - "Hide…
July 21 2017 Production Release
**Bug Fix:** 1. Fixed an issue where the agent's interface was not tracking the visitor page/search history when the page's source code had the same open graph url in all its pages. 2. Fixed issues in Facebook messenger and HappyFox Chat integration where at times the facebook messages were not coming into the Happ…
May 10 2017 Production release
**Enhancement:** Billing Invoices will now have address & VAT number of the account holder. **Bug fixes:** Fixed an issue where the app was taking more than 20 seconds to display the mailchimp information in the agent's chat widget meta area.
May 12 2017 Production release
**Enhancement and Bug fixes:** 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here - [https://happyfo…
May 18 2017 Production release
**Enhancements:** **Widget profile based Canned responses:** You can create unique set of canned responses for each of your widget profiles. **Bug Fixes:** 1. Fixed UI glitches were the flag dropdown in the agent chat meta area was overlapping on the Save button. 2. Fixed UI glitches that were occurring on the…
August 01 2017 Production Release
**Android app for HappyFox chat :** New version is out live - ver 1.7 To install - [click here ][1] **What's new ?** - Agents can now have visitor messages translated to their profile language on the fly during a chat. - Agents can see tags (that got added previously) in chat screen of web browser app & trans…
