Showing articles from hfc_production_release tag

May 10 2017 Production release

**Enhancement:** Billing Invoices will now have address & VAT number of the account holder. **Bug fixes:** Fixed an issue where the app was taking more than 20 seconds to display the mailchimp information in the agent's chat widget meta area.

Aug 03 2017 Production Release

**Bug Fixes:** 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.

August 01 2017 Production Release

**Android app for HappyFox chat :** New version is out live - ver 1.7 To install - [click here ][1] **What's new ?** - Agents can now have visitor messages translated to their profile language on the fly during a chat. - Agents can see tags (that got added previously) in chat screen of web browser app & trans…

May 18 2017 Production release

**Enhancements:** **Widget profile based Canned responses:** You can create unique set of canned responses for each of your widget profiles. **Bug Fixes:** 1. Fixed UI glitches were the flag dropdown in the agent chat meta area was overlapping on the Save button. 2. Fixed UI glitches that were occurring on the…

May 12 2017 Production release

**Enhancement and Bug fixes:** 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here - [https://happyfo…

August 27 2017 Production Release

**New Feature:** **Visitor Blocking - **You** **can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - [Click here.][1] **New Integration:** **Help Scout -** Support agents can view your website visitor's Help Scout conversation…

June 24 2017 Production Release

**New Features: ** 1. Work hours - You can set specific work hours for your website profiles. [Click here][1] to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Goog…

April 06 2017 Production Release

**Announcement:** **New feature** - **Chat Routing and Queueing** You can now handle high chat volumes smarter and faster. Knowledge base article - [Click here][1] Visit [our site][2] to know more. [1]: https://support.happyfoxchat.com/kb/article/568-chat-routing [2]: https://happyfoxchat.com/best-live-ch…

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