August 01 2017 Production Release
**Android app for HappyFox chat :** New version is out live - ver 1.7 To install - [click here ][1] **What's new ?** - Agents can now have visitor messages translated to their profile language on the fly during a chat. - Agents can see tags (that got added previously) in chat screen of web browser app & trans…
August 27 2017 Production Release
**New Feature:** **Visitor Blocking - **You** **can now block abusive/spamming visitors from chatting with you. You can blacklist an IP, email id or phone no. of your visitor. To know more - [Click here.][1] **New Integration:** **Help Scout -** Support agents can view your website visitor's Help Scout conversation…
May 08 2017 Production release
**Bug Fix:** Fixed an issue where the file attachments from Agent's chat window was not sent to the visitor widget.
April 06 2017 Production Release
**Announcement:** **New feature** - **Chat Routing and Queueing** You can now handle high chat volumes smarter and faster. Knowledge base article - [Click here][1] Visit [our site][2] to know more. [1]: https://support.happyfoxchat.com/kb/article/568-chat-routing [2]: https://happyfoxchat.com/best-live-ch…
June 24 2017 Production Release
**New Features: ** 1. Work hours - You can set specific work hours for your website profiles. [Click here][1] to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Goog…
