June 24 2017 Production Release
New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…
April 06 2017 Production Release
Announcement: New feature - Chat Routing and Queueing You can now handle high chat volumes smarter and faster. Knowledge base article - Click here Visit our site to know more.
December 12 2017 Production Release
Announcement: HappyFox Chat Agent app now adheres to CSP (Content security policy). This helps to guard against various security attacks and prevents execution of malicious content in the page.
December 02 2018 Production Release
New : We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account.…
May 12 2017 Production release
Enhancement and Bug fixes: 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here -
