December 8 2016 Production Release
Bug Fix: Fixed a UI issue in chrome browser where the Department picker dropdown in the HappyFox Chat widget was not displayed properly when the text color setting was changed under Manage->Appearance settings.
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
July 06 2017 Production Release
Bug fix: Fixed an issue where the users were not able to upgrade from trial to paid plan in the billing interface of HappyFox Chat. Others: HappyFox Chat - Desktop app ver2.04 released for both Mac and Windows OS. To download - Click here
October 25 2016 Production Release
New Features : Provision to choose Compact style for your Chat widget. To try this, see Enhancements : Provision to filter reports based on Agents and time parameters like Today, Yesterday, Last 7 days, Last 30 days, This month and Last month . Bug Fixes : 1. Fixed a bug where the widget was not loadin…
November 23 2016 Production Release
New Features: 1. Hubspot integration - Provision to create/view hubspot contacts from the chat interface. Click here to try. 2. Magento 2.0 integration - Provision to view your customers' orders, cart items in the chat meta area. Click here to try. Bug Fixes: 1. Fixed a bug where there was no multi-lingual supp…
July 21 2017 Production Release
Bug Fix: 1. Fixed an issue where the agent's interface was not tracking the visitor page/search history when the page's source code had the same open graph url in all its pages. 2. Fixed issues in Facebook messenger and HappyFox Chat integration where at times the facebook messages were not coming into the HappyFox C…
May 24 2018 Production Release
Enhancements: Triggered chat - You will now be able to set a few more conditions for triggered chat to pop up in your website. Additional conditions that can be set are , - Based on Country - Based on City - Based on State - Based on the custom fields. Bugfix: Fixed an issue where at times, the typed chat message t…
March 10 2017 Production Release
Bug Fix: 1. Facebook Messenger integration: Fixed a bug where at times, the messages section froze when preview based links or attachments were sent from the integrated Facebook page. 2. Proactive chat : Fixed an issue where the live visitor tiles in the Visitor's page were turning grey even after an agent proactivel…
December 21 2016 Production Release
Bug Fix: Fixed a sporadic issue where at times the agents using HappyFox Chat's Android or iOS apps were automatically logged out from the app. There is absolutely no action required from your side, as in you do not have to update your app if you are already using the latest versions. (Android v1.2 and iOS v1.7) Andr…
