October 28 2018 Production Release
Bug fixes: 1. Triggered chat - Fixed an issue where the conditions in triggered chat were not retained on the screen when you create and save a triggered chat. 2. Billing - Fixed an issue where the admin was unable to add an additional agent even after increasing the agent limit count under the billing section. …
December 07 2018 Production Release
New feature: Monitoring chat feature for agents with non-admin role, Admin role enabled agents can monitor chats across all departments and profiles.We have now built a feature to allow even the non-admin role enabled agents to monitor chats that are handled by other agents in the company. This can be set on …
December 30 2016 Production Release
Bug fixes: Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. Announcements: Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expired mails will be …
Aug 03 2017 Production Release
Bug Fixes: 1. Fixed an issue where few images were not displayed in the onboarding-tour screens of HappyFox Chat. 2. Fixed an issue where there was a UI glitch in the visitor chat widget when the chat badge titles were long.
January 24 2017 Production Release
Bug Fix: Fixed an issue where the HappyFox Chat desktop apps (both mac and Windows) were showing a white pop when opened. The issue had occurred in ver 2.0.1 because of one of the recent Mac and Windows OS update. The latest version is ver 2.0.2. You can go to Apps->Goodies from your HappyFox Chat account and downl…
January 2 2017 Production Release
Bug Fix : Fixed a bug where the legacy free plan admins were not able to upgrade their HappyFox Chat account.
January 18 2017 Production Release
Security enhancements: 1. New Password rules: * Minimum password length is 8 characters. * Requires at least one special character or number. 2. Whenever your password is changed , an email will be sent to your login email address. 3. Captcha will be shown on the login page after 2 invalid login attempts. 4. Your …
November 19 2016 Production Release
Enhancements: Triggered Chats: 1. Provision for the admin to set customised messages for a trigger. 2. Provision to set a department for routing the chats that happen through triggers. 3. Sound alert for triggered messages. 4. Triggered Chat functionality compatible with mobile pages. Bug Fixes: 1. Fixed a bug where …
November 10 2016 Production Release
Enhancements : Salesforce Integration: 1. Provision to create Leads and Contacts during an ongoing chat. 2. Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce. 3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to the integrated…
March 30 2017 Production Release
Announcements: An update has been released for HappyFox Chat iOS app. The latest version is ver 1.9 . Click here to install it. An update has been released for HappyFox Chat Android app. The latest version is ver 1.4 . Click here to install it. New Features & Enhancements: 1. Collecting/updating visitor deta…
