January 09 2019 Production Release
New: 1. Insightly integration : You can integrate your Insightly crm with HappyFox Chat. To know more, Click here. 2. New Browser support :HappyFox Chat now supports Edge Browser. 3. Hide Agent name on the HappyFox Chat widget : You can prevent the Chat window from showing agents' nam…
December 07 2017 Production Release
Announcements: You can now refer HappyFox Chat to people and earn! Login to your HappyFox Chat account and click on "Refer and earn" Enhancements: 1. You can now chose to hide the widget on your webpage when all of your support agents are in their maximum chat limits and busy. You can toggle ON - "Hide widget when ag…
July 06 2017 Production Release
Bug fix: Fixed an issue where the users were not able to upgrade from trial to paid plan in the billing interface of HappyFox Chat. Others: HappyFox Chat - Desktop app ver2.04 released for both Mac and Windows OS. To download - Click here
May 05 2017 Production Release
Enhancements: 1. Salesforce app integration: Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * During Chat: If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC account and display…
Sep 18 2017 Production release
Bug Fixes: 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.
July 21 2017 Production Release
Bug Fix: 1. Fixed an issue where the agent's interface was not tracking the visitor page/search history when the page's source code had the same open graph url in all its pages. 2. Fixed issues in Facebook messenger and HappyFox Chat integration where at times the facebook messages were not coming into the HappyFox C…
May 08 2017 Production release
Bug Fix: Fixed an issue where the file attachments from Agent's chat window was not sent to the visitor widget.
November 19 2016 Production Release
Enhancements: Triggered Chats: 1. Provision for the admin to set customised messages for a trigger. 2. Provision to set a department for routing the chats that happen through triggers. 3. Sound alert for triggered messages. 4. Triggered Chat functionality compatible with mobile pages. Bug Fixes: 1. Fixed a bug where …
March 30 2017 Production Release
Announcements: An update has been released for HappyFox Chat iOS app. The latest version is ver 1.9 . Click here to install it. An update has been released for HappyFox Chat Android app. The latest version is ver 1.4 . Click here to install it. New Features & Enhancements: 1. Collecting/updating visitor deta…
May 18 2017 Production release
Enhancements: Widget profile based Canned responses: You can create unique set of canned responses for each of your widget profiles. Bug Fixes: 1. Fixed UI glitches were the flag dropdown in the agent chat meta area was overlapping on the Save button. 2. Fixed UI glitches that were occurring on the visitor side chat …
