October 28 2018 Production Release
Bug fixes: 1. Triggered chat - Fixed an issue where the conditions in triggered chat were not retained on the screen when you create and save a triggered chat. 2. Billing - Fixed an issue where the admin was unable to add an additional agent even after increasing the agent limit count under the billing section. …
December 07 2018 Production Release
New feature: Monitoring chat feature for agents with non-admin role, Admin role enabled agents can monitor chats across all departments and profiles.We have now built a feature to allow even the non-admin role enabled agents to monitor chats that are handled by other agents in the company. This can be set on …
December 21 2018 Production Release
New Feature: Geo fencing: A provision for the admin to make the chat widget appear only on the desired countries. To know more about this feature - Click here. Bug fix: 1. Fixed a bug where at times the visitor page in HappyFox Chat account was showing a blank page. 2. Fixed a bug where the agent was u…
