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Showing articles from November 10 2016 Production Release tag

November 10 2016 Production Release

Enhancements :  Salesforce Integration: 1. Provision to create Leads and Contacts during an ongoing chat. 2.  Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce. 3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to the integrated…

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