1. Provision to create Leads and Contacts during an ongoing chat.
2. Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce.
3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to the integrated Salesforce account.
1. Fixed an issue where the reports page was taking a lot of time to display the data when the date range selected in the filter was huge.
2. Fixed an issue where a UI glitch occurred in the live visitors' tiles when the chat availability status was turned OFF.
3. Fixed an issue where the icon "Shared" was not displayed for the public canned responses.