November 06 2017 Production Release
New features: 1. App Integration : Hubspot CRM - You can now integrate HappyFox Chat account with your Hubspot CRM account. 2. Rest API - We now support API- Read access. Click here for API docs. Enhancements: Transaction email for chat rating - Whenever you receive a rating from a visitor for a chat you wi…
October 20 2016 Production Release
Bug fixes : 1. Fixed an issue where the chat transcripts were getting created as tickets in the integrated Zendesk account even when the setting " Create Ticket at the end of a cha t" was turned OFF. 2. Fixed an issue where the sound was not played for the incoming chat requests and messages in the agent interface.…
December 21 2018 Production Release
New Feature: Geo fencing: A provision for the admin to make the chat widget appear only on the desired countries. To know more about this feature - Click here. Bug fix: 1. Fixed a bug where at times the visitor page in HappyFox Chat account was showing a blank page. 2. Fixed a bug where the agent was u…
July 14 2017 Production Release
Announcement: HappyFox Chat will collect details like billing address and VAT number while you upgrade to any of our plan. The same will be displayed in the generated invoice. Enhancement: UI improvements to the triggered chat popup. New Features: 1. Provision to set up Single-sign on functionality for your HappyFox …
March 03 2017 Production Release
Bug Fix : Fixed an issue where the browser notifications weren't displayed for new incoming chat notifications.
December 02 2018 Production Release
New : We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account.…
May 12 2017 Production release
Enhancement and Bug fixes: 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here -
