March 03 2017 Production Release
Bug Fix : Fixed an issue where the browser notifications weren't displayed for new incoming chat notifications.
December 07 2018 Production Release
New feature: Monitoring chat feature for agents with non-admin role, Admin role enabled agents can monitor chats across all departments and profiles.We have now built a feature to allow even the non-admin role enabled agents to monitor chats that are handled by other agents in the company. This can be set on …
March 10 2017 Production Release
Bug Fix: 1. Facebook Messenger integration: Fixed a bug where at times, the messages section froze when preview based links or attachments were sent from the integrated Facebook page. 2. Proactive chat : Fixed an issue where the live visitor tiles in the Visitor's page were turning grey even after an agent proactivel…
January 24 2017 Production Release
Bug Fix: Fixed an issue where the HappyFox Chat desktop apps (both mac and Windows) were showing a white pop when opened. The issue had occurred in ver 2.0.1 because of one of the recent Mac and Windows OS update. The latest version is ver 2.0.2. You can go to Apps->Goodies from your HappyFox Chat account and downl…
December 02 2018 Production Release
New : We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account.…
July 14 2017 Production Release
Announcement: HappyFox Chat will collect details like billing address and VAT number while you upgrade to any of our plan. The same will be displayed in the generated invoice. Enhancement: UI improvements to the triggered chat popup. New Features: 1. Provision to set up Single-sign on functionality for your HappyFox …
May 12 2017 Production release
Enhancement and Bug fixes: 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here -
