**Bug Fix:** Fixed an issue where the HappyFox Chat desktop apps (both mac and Windows) were showing a white pop when opened. The issue had occurred in ver 2.0.1 because of one of the recent Mac and Windows OS update. The latest version is **ver 2.0.2. **You can go to Apps->Goodies from your HappyFox Chat account a…
**Announcements: **An update has been released for HappyFox Chat iOS app. The latest version is **ver 1.9** . [Click here][1] to install it. An update has been released for HappyFox Chat Android app. The latest version is **ver 1.4** . [Click here][2] to install it.** New Features & Enhancements:** **1. Collec…
**Bug fixes:** Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. **Announcements: ** Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expir…
**Bug Fix:** Fixed an issue where the file attachments from Agent's chat window was not sent to the visitor widget.
**Enhancements : **[Salesforce Integration:][1] 1. Provision to create Leads and Contacts during an ongoing chat. 2. Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce. 3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to t…
**Bug fixes** : 1. Fixed an issue where the chat transcripts were getting created as tickets in the integrated Zendesk account even when the setting "_Create Ticket at the end of a cha_t" was turned OFF. 2. Fixed an issue where the sound was not played for the incoming chat requests and messages in the agent inter…
**Announcement: ** HappyFox Chat will collect details like billing address and VAT number while you upgrade to any of our plan. The same will be displayed in the generated invoice. **Enhancement: ** UI improvements to the triggered chat popup. **New Features:** 1. Provision to set up Single-sign on functio…