You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from Prechat survey tag

How to disable pre-chat form

To disable the pre-chat form, follow the steps below: **Step 1:** Login to your HappyFox Chat account. **Step 2:** Click on Prechat form from the main menu. ![][1] **Step 3:** Turn OFF "Show Pre-chat form" option. ![][2] Disabling the pre-chat form allows your customers to chat with your agents without entering …

March 13 2018 Production Release

**New feature:** **Pre-chat form fields -** You can now collect more information from your website visitors in the pre-chat form. You will now have a provision to add additional fields to your live chat and offline forms in your HappyFox Chat account. This provision is available in mighty and above plans. [Click …

How to collect visitor details on pre-chat form?

To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. > Only Admin role enabled agents will have access to this setting #### **Steps to enable pre-chat form and details to be collected:** **Step 1:** Log in to your HappyFox Ch…

scroll to top icon