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Showing articles from Phone number field tag

April 13 2017 Production Release

Announcement: New feature - Phone number field in Live and Offline widget. 1. Customize Pre-chat survey form fields - You can make them optional or required. 2. Collect Phone number from your visitors.(Both Live chat and Offline chat widget). 3. Provision to add/update the phone number from the Agent chat window. 4. …

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Product Release Notes

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13-Apr-2017

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3840

April 13 2017 Production Release Phone number field Customise chat form

How to collect visitor details on pre-chat form?

To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. Only Admin role enabled agents will have access to this setting Steps to enable pre-chat form and details to be collected: Step 1:  Log in to your HappyFox Chat account. (…

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Features

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01-Apr-2020

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8210

visitor phone no contact no in chat Prechat survey Offline form offline phone no enable phone no contact number Phone number field phone number customer contact number customer name get customer email id get number get email id get customer number prechat form

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