Showing articles from Bug fixes tag

January 09 2019 Production Release

**New:** **1. Insightly integration** : You can integrate your Insightly crm with HappyFox Chat. To know more, [Click here.][1] **2.** **New Browser support **:HappyFox Chat now supports **Edge** Browser. **3. Hide Agent name on the HappyFox Chat widget** : You can prevent the Chat window from showing agent…

December 21 2018 Production Release

**New Feature:** **Geo fencing:** A provision for the admin to make the chat widget appear only on the desired countries. To know more about this feature - [Click here.][1] **Bug fix:** 1. Fixed a bug where at times the visitor page in HappyFox Chat account was showing a blank page. 2. Fixed a bug where the a…

December 07 2018 Production Release

**New feature:** **Monitoring chat feature for agents with non-admin role,** Admin role enabled agents can monitor chats across all departments and profiles.We have now built a feature to allow even the non-admin role enabled agents to monitor chats that are handled by other agents in the company. This can be set …

December 02 2018 Production Release

**New**: We have released a new version of Desktop apps for both mac and Windows. We have resolved issues and made a few performance tweaks to the Desktop apps. You can uninstall the previous version of the app and install the latest version - v. 2.0.5 from from the goodies section in your HappyFox Chat account. …

October 28 2018 Production Release

**Bug fixes:** 1. Triggered chat - Fixed an issue where the conditions in triggered chat were not retained on the screen when you create and save a triggered chat. 2. Billing - Fixed an issue where the admin was unable to add an additional agent even after increasing the agent limit count under the billing section.…

January 18 2017 Production Release

**Security enhancements:** 1. New Password rules: * Minimum password length is 8 characters. * Requires at least one special character or number. 2. Whenever your password is changed , an email will be sent to your login email address. 3. Captcha will be shown on the login page after 2 invalid login attempts.…

March 13 2018 Production Release

**New feature:** **Pre-chat form fields -** You can now collect more information from your website visitors in the pre-chat form. You will now have a provision to add additional fields to your live chat and offline forms in your HappyFox Chat account. This provision is available in mighty and above plans. [Click …

November 10 2017 Production Release

**Enhancements:** Reports will now display additional details like tags associated with the chat transcript and the Phone no. of the visitors. ** Bug fixes:** 1. Fixed a bug where the proactive chat bubble got disappeared when the visitor navigates to other pages in the webpage or refreshes the page. 2. Fixed a…

Sep 18 2017 Production release

** Bug Fixes:** 1. Fixed an issue where the incoming chat requests were not routed to the department that is set under the pre chat form section of HappyFox Chat account. 2. Fixed an issue where the admins were not able to edit a triggered chat setting when the associated department was deleted.

November 28 2017 Production Release

**New app Integration:** You can now integrate Join.Me app with your HappyFox Chat account. This integration is available in Mighty and above plans. [Click here][1] to know more about the integration. **Enhancements:** 1. Provision to change your hubspot crm account that is integrated with HappyFox Chat account…

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