To view all the past chats,click History tab on your HappyFox Chat account.
You can view chat based on following filters - present day, yesterday, present week, present month, all the time and offline messages.
You will find "Search by" option with a drop down in the right corner.
To know more about the different search syntax, pls refer the cheat sheet. You can click on `View search syntax` from the filter dropdown.
View by website/widget profile:
Multi-widget profile feature allows you to install and customize chat widgets on 3 or more websites and manage chats from all websites on a single HappyFox Chat account. More details here.
Under offline messages tab, view all Offline messages from your customers.
Using "Invite to chat" button, you can send an email to the customer with a dedicated chat link.
View Facebook messages from your customers. To enable Facebook messenger integration, check here.
Based on your subscription plan, you can view the chat history.