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Showing articles from enhancements tag

January 18 2017 Production Release

Security enhancements: 1. New Password rules: * Minimum password length is 8 characters. * Requires at least one special character or number. 2. Whenever your password is changed , an email will be sent to your login email address. 3. Captcha will be shown on the login page after 2 invalid login attempts. 4. Your …

May 24 2018 Production Release

Enhancements: Triggered chat -  You will now be able to set a few more conditions for triggered chat to pop up in your website. Additional conditions that can be set are , - Based on Country - Based on City - Based on State - Based on the custom fields. Bugfix: Fixed an issue where at times, the typed chat message t…

May 12 2017 Production release

Enhancement and Bug fixes: 1. The leaderboard section in reports page will not display the agent that is deactivated and has no chat count. 2. The deactivated agent tiles will be displayed in the bottom part of the page(After active agent tiles) in the Agents page. To view reports click here -

June 07 2017 Production Release

Enhancements: 1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier. Bug Fixes: 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed UI glitches in…

June 24 2017 Production Release

New Features: 1. Work hours - You can set specific work hours for your website profiles. Click here to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Google Translate f…

July 14 2017 Production Release

Announcement: HappyFox Chat will collect details like billing address and VAT number while you upgrade to any of our plan. The same will be displayed in the generated invoice. Enhancement: UI improvements to the triggered chat popup. New Features: 1. Provision to set up Single-sign on functionality for your HappyFox …

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