December 30 2016 Production Release
**Bug fixes:** Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. **Announcements: ** Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expir…
January 19 2017 Production Release
**Announcement:** Contact - Cases created via HappyFox Chat will henceforth hold the **Case Origin** field value as **Chat** in your salesforce account. (changed from **Web** to **Chat**) **Bug Fix:** 1. Fixed an issue where the users were unable to upload their profile picture for their HappyFox Chat account. 2…
November 23 2016 Production Release
**New Features: **1. [Hubspot integration][1] - Provision to create/view hubspot contacts from the chat interface.[Click here][2] to try. 2. [Magento 2.0 integration][3] - Provision to view your customers' orders, cart items in the chat meta area.[Click here][4] to try. ** Bug Fixes: **1. Fixed a bug where the…
December 5 2016 Production Release
**Announcement :** We have dropped the legacy free plan from HappyFox Chat. New updates: 1. 14-day free trial starts on the FANTASTIC plan. 2. You can also sign up for a free trial of 14 days in the plan you want to try.For more details refer the updated pricing page - [https://happyfoxchat.com/live-chat-pricing]…
October 27 2016 Production Release
**Enhancements:** 1. Provision to choose a Custom date range for reports. - [https://happyfoxchat.com/a/reports/activity][1] 2. Provision to export report data in CSV file format. 3. In the visitors' tab, agents can view the current visitors' last landed time and last active time on mouse hover. The live visitors …
June 07 2017 Production Release
**Enhancements: **1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier.** Bug Fixes:** 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed U…
May 05 2017 Production Release
**Enhancements:** **1. ****Salesforce app integration:** Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * **During Chat:** If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC a…
October 25 2016 Production Release
**New Features: **Provision to choose **Compact** style for your Chat widget. To try this, see [https://happyfoxchat.com/a/settings/appearance][1] ** Enhancements:** Provision to filter reports based on _Agents_ and time parameters like _Today, Yesterday, Last 7 days, Last 30 days, This month and Last month_. *…
October 9 2016 Production Release
### New Features: **[Departments][1] **-** **Visitors will have a provision to choose a department from the chat widget. The feature is available on all paid plans. ### Enhancements: 1. Ability to customise the welcome message on Offline chat widget and the text on Offline message button. 2. Refurbished HappyF…
November 10 2016 Production Release
**Enhancements : **[Salesforce Integration:][1] 1. Provision to create Leads and Contacts during an ongoing chat. 2. Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce. 3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to t…
