March 10 2017 Production Release
**Bug Fix:** 1. Facebook Messenger integration: Fixed a bug where at times, the messages section froze when preview based links or attachments were sent from the integrated Facebook page. 2. Proactive chat : Fixed an issue where the live visitor tiles in the Visitor's page were turning grey even after an agent proa…
November 23 2016 Production Release
**New Features: **1. [Hubspot integration][1] - Provision to create/view hubspot contacts from the chat interface.[Click here][2] to try. 2. [Magento 2.0 integration][3] - Provision to view your customers' orders, cart items in the chat meta area.[Click here][4] to try. ** Bug Fixes: **1. Fixed a bug where the…
June 07 2017 Production Release
**Enhancements: **1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier.** Bug Fixes:** 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed U…
October 25 2016 Production Release
**New Features: **Provision to choose **Compact** style for your Chat widget. To try this, see [https://happyfoxchat.com/a/settings/appearance][1] ** Enhancements:** Provision to filter reports based on _Agents_ and time parameters like _Today, Yesterday, Last 7 days, Last 30 days, This month and Last month_. *…
May 05 2017 Production Release
**Enhancements:** **1. ****Salesforce app integration:** Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * **During Chat:** If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC a…
November 19 2016 Production Release
**Enhancements:** Triggered Chats: 1. Provision for the admin to set customised messages for a trigger. 2. Provision to set a department for routing the chats that happen through triggers. 3. Sound alert for triggered messages. 4. Triggered Chat functionality compatible with mobile pages. **Bug Fixes:** 1. Fi…
January 19 2017 Production Release
**Announcement:** Contact - Cases created via HappyFox Chat will henceforth hold the **Case Origin** field value as **Chat** in your salesforce account. (changed from **Web** to **Chat**) **Bug Fix:** 1. Fixed an issue where the users were unable to upload their profile picture for their HappyFox Chat account. 2…
December 30 2016 Production Release
**Bug fixes:** Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. **Announcements: ** Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expir…
October 9 2016 Production Release
### New Features: **[Departments][1] **-** **Visitors will have a provision to choose a department from the chat widget. The feature is available on all paid plans. ### Enhancements: 1. Ability to customise the welcome message on Offline chat widget and the text on Offline message button. 2. Refurbished HappyF…
November 10 2016 Production Release
**Enhancements : **[Salesforce Integration:][1] 1. Provision to create Leads and Contacts during an ongoing chat. 2. Provision to create a visitor as a Lead even though the visitor exists as a Contact in Salesforce. 3. Provision to capture the UTM parameters from the incoming chat visitor's URL and send it to t…
