July 21 2021 Production Release
Enhancements: * Proactive chat Agents can now broadcast a single message to multiple visitors. Agents can now send multiple proactive messages to the same visitor until he picks up the chat. Fixed other bugs around proactive chat Bug Fixes: * Fixed a connection issue with unset visitor JS sdk method wher…
May 18 2021 Production Release
* Made more performance enhancements in the agent Front end for a smoother chatting experience in accounts with high load. * Fixed a few issues related to chat reassignment in Auto-assignment mode.
Production release - Oct 20 2021
* Fixed incorrect translations shown in chat widget * Made changes to stop sending app/web notifications if the window is active * Other minor fixes
July 05 2022 Production Release
New feature: * Introduced a new Visitor Chat Widget JS SDK option to show waiting messages to visitors if chat is not accepted in a given time. Please refer to the “waitingMessage” config option in developer documentation to know more. Enhancements: * Multiple lines of visitor message will be shown in incomin…
May 20 2021 Production Release
Enhancements and Bug fixes * Facebook Messenger integration has been upgraded to use the recent APIs published by Facebook. * Fixed issues reported in Custom SAML SSO integration.
December 8 2016 Production Release
Bug Fix: Fixed a UI issue in chrome browser where the Department picker dropdown in the HappyFox Chat widget was not displayed properly when the text color setting was changed under Manage->Appearance settings.
December 5 2016 Production Release
Announcement : We have dropped the legacy free plan from HappyFox Chat. New updates: 1. 14-day free trial starts on the FANTASTIC plan. 2. You can also sign up for a free trial of 14 days in the plan you want to try.For more details refer the updated pricing page -
June 07 2017 Production Release
Enhancements: 1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier. Bug Fixes: 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed UI glitches in…
May 05 2017 Production Release
Enhancements: 1. Salesforce app integration: Phone no. of the visitor will be posted to the corresponding lead or contact detail in the connected Salesforce account. * During Chat: If visitor's phone number is available, Lead/Contact with that phone no. will be fetched from your connected SFDC account and display…
December 30 2016 Production Release
Bug fixes: Fixed a UI glitch where the billing popup had misaligned borders when viewed in Firefox browser. Announcements: Trial account state:(14 days) 1. During trial mode, admins can fiddle between different plans and try their corresponding features. 2. Trial expiry reminder mails and Trial expired mails will be …
