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Showing articles from production_release_hfc tag

July 05 2022 Production Release

New feature: * Introduced a new Visitor Chat Widget JS SDK option to show waiting messages to visitors if chat is not accepted in a given time. Please refer to the “waitingMessage” config option in developer documentation to know more. Enhancements: * Multiple lines of visitor message will be shown in incomin…

Production release - Oct 20 2021

* Fixed incorrect translations shown in chat widget * Made changes to stop sending app/web notifications if the window is active * Other minor fixes

May 18 2021 Production Release

* Made more performance enhancements in the agent Front end for a smoother chatting experience in accounts with high load. * Fixed a few issues related to chat reassignment in Auto-assignment mode.

July 21 2021 Production Release

Enhancements: * Proactive chat Agents can now broadcast a single message to multiple visitors.  Agents can now send multiple proactive messages to the same visitor until he picks up the chat. Fixed other bugs around proactive chat Bug Fixes: * Fixed a connection issue with unset visitor JS sdk method wher…

May 20 2021 Production Release

Enhancements and Bug fixes * Facebook Messenger integration has been upgraded to use the recent APIs published by Facebook. * Fixed issues reported in Custom SAML SSO integration.

December 8 2016 Production Release

Bug Fix: Fixed a UI issue in chrome browser where the Department picker dropdown in the HappyFox Chat widget was not displayed properly when the text color setting was changed under Manage->Appearance settings.

December 21 2016 Production Release

Bug Fix: Fixed a sporadic issue where at times the agents using HappyFox Chat's Android or iOS apps were automatically logged out from the app. There is absolutely no action required from your side, as in you do not have to update your app if you are already using the latest versions. (Android v1.2 and iOS v1.7) Andr…

December 5 2016 Production Release

Announcement : We have dropped the legacy free plan from HappyFox Chat. New updates: 1. 14-day free trial starts on the FANTASTIC plan. 2. You can also sign up for a free trial of 14 days in the plan you want to try.For more details refer the updated pricing page -

June 07 2017 Production Release

Enhancements: 1. Zapier integration : The Zap will have a provision to send your visitor's phone no. to the action apps via zapier. Bug Fixes: 1. Fb Messenger integration - Fixed a bug where the cursor was automatically moving to the other message windows as and when a visitor sends a message. 2. Fixed UI glitches in…

March 10 2017 Production Release

Bug Fix: 1. Facebook Messenger integration: Fixed a bug where at times, the messages section froze when preview based links or attachments were sent from the integrated Facebook page. 2. Proactive chat : Fixed an issue where the live visitor tiles in the Visitor's page were turning grey even after an agent proactivel…

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