You can record chat related events of HappyFox Chat widget with following integrations: * Google Analytics * Segment.io * Mixpanel List of events that can be tracked: 1. Chat badge clicked : When any visitor clicks on your chat button. 2. Chat started : When any visitor sends his first message to start a new …
By integrating Segment with HappyFox Chat, you can track chat widget events like Chat badge clicked (by the visitor), Agent joined the Chat, Chat started, Chat ended, Offline Message sent and Triggered Chat activated. This integration is available in all the plans. Only Admin has the access to integrate Segment …
By enabling Mixpanel integration you can, * Send data from your HappyFox Chat account to Mixpanel. * Track your visitor's behavior on the chat widget installed on your website. * View visitor engagement information from Mixpanel during an ongoing chat. Only Admin has the access to Integrate Mixpanel with HappyF…