How to track source / location of chat visitors on Google Analytics?
By integrating Google Analytics and HappyFox Chat, you can track events like Chat badge clicked, chat started, chat ended, agent joined chat, Triggered Chat activated and Offline message sent. If you have not enabled Google Analytics on your HappyFox Chat account, kindly follow the steps explained here . With …
Enable integration with Google Analytics
By integrating Google Analytics with HappyFox Chat, you can track chat widget events like, * Chat badge clicked * Chat started * Chat ended * Agent joined a chat * Triggered chat activated * Offline message sent This integration is available in all the plans. Prerequisite for the integration: * Login to …
Enable integration with Segment
By integrating Segment with HappyFox Chat, you can track chat widget events like Chat badge clicked (by the visitor), Agent joined the Chat, Chat started, Chat ended, Offline Message sent and Triggered Chat activated. This integration is available in all the plans. Only Admin has the access to integrate Segment …
