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Showing articles from offline messages tag

Chat History

The history section on HappyFox Chat is an archive of all the completed chats, missed chats, and offline messages. Based on your subscription **[plan][1]** there is** **an access limit. ![][2] ### **Details on chat transcript:** Click open one of the chat transcripts to view information like chat duration, customer…

Offline Messages

When all the support staff on your chat account are offline, the chat widget automatically switches to an offline form. ![][1] If you have _**[Work Hours][2]**_ feature enabled, the offline form will be shown as soon as your operating hours are over. You can edit the widget's content under Manage >> Messages sectio…

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