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Showing articles from offline messages tag

Chat history

History section on HappyFox Chat is an archive of all the completed chats, missed chats, and offline messages. The access limit to the history section is based on your subscription **[plan][1].** ![][2] #### Details inside a chat transcript: To view chat conversation details, click chat transcript tile and you can …

Offline Messages

When all the support staff on your chat account are offline, the chat widget automatically switches to an offline form. ![][1] If you have _**[Work Hours][2]**_ feature enabled, the offline form will be shown as soon as your operating hours are over. You can edit the widget's content under Manage >> Messages sectio…

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