How to track source / location of chat visitors on Google Analytics?
By integrating Google Analytics and HappyFox Chat, you can track events like Chat badge clicked, chat started, chat ended, agent joined chat, Triggered Chat activated and Offline message sent. If you have not enabled Google Analytics on your HappyFox Chat account, kindly follow the steps explained here . With …
Email chat transcripts
Email Chat transcripts to admin: All the chat transcripts will be emailed to the email id of the user who created the HappyFox Chat account. You can find an archive of all the chats and offline messages in the chat history section. To view/update the email id to which chat transcripts are emailed, go to the main me…
