Showing articles from visitor history tag

June 24 2017 Production Release

**New Features: ** 1. Work hours - You can set specific work hours for your website profiles. [Click here][1] to know more. 2. Live chat translation - Your website visitor's incoming chat messages will be detected and automatically converted to the language that your support agent understands.We make use of Goog…

Visitor History

Visitor History feature keeps track of the history of pages visited by the visitor on your website. It is available in all plans. ![][1] You can find Visitor History (available as hyperlink) in the meta information box over the chat window on your agent screen. Number count next to the visitor history is the total…

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