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Showing articles from Auto-assign chats tag

Chat Routing and Queueing

Plan Details: This feature is available in  Scale and Scale plus plans. Only Admin users will be able to setup Routing modes. Types of Routing mode: 1. Broadcast mode. 2. Auto-assign mode.  Broadcast mode: * This is the default routing mode setting when you sign up for a HappyFox Chat account. * T…

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