May 24 2018 Production Release - GDPR changes
A few additional functionalities/tooling have been introduced within HappyFox Chat application to comply with the General Data Protection Regulation ( GDPR ) and they are , 1. Provision for the admin to set a way for collecting data processing consent from their customers in the pre-chat form and offline form. A "n…
Export Chat transcripts
In the chat history section, you can find an archive of all the completed chats, missed chats, and offline messages. Below are the ways to email/export the chat transcripts- 1 . Auto-send chat transcripts: * By default, all the chats and offline messages will be auto-emailed to the email id of the account ow…
