You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from forward chat tag

Transfer Chat

The transfer chat feature allows you to transfer an ongoing chat to another available agent/department where at least one agent is available. ### **Ways to transfer a chat to an agent or a department:** 1. a) Click upward arrow present in the chat window >> select "**!Commands".** ![][1] b) Choose **!transferChat*…

scroll to top icon