You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Product Release Notes > April 13 2017 Production Release
April 13 2017 Production Release print icon

Announcement:

New feature - Phone number field in Live and Offline widget.

1. Customize Pre-chat survey form fields - You can make them optional or required.
2. Collect Phone number from your visitors.(Both Live chat and Offline chat widget).
3. Provision to add/update the phone number from the Agent chat window.
4. View phone number information in your History- Chat transcript.

To know more - click here.

Feedback
1 out of 1 found this helpful

scroll to top icon