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Home > Product Release Notes > April 13 2017 Production Release
April 13 2017 Production Release

Announcement:

New feature - Phone number field in Live and Offline widget.

1. Customize Pre-chat survey form fields - You can make them optional or required.
2. Collect Phone number from your visitors.(Both Live chat and Offline chat widget).
3. Provision to add/update the phone number from the Agent chat window.
4. View phone number information in your History- Chat transcript.

To know more - click here.

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