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Showing articles from Phone number field tag

April 13 2017 Production Release

**Announcement:** **New feature - Phone number field in Live and Offline widget. ** 1. Customize Pre-chat survey form fields - You can make them optional or required. 2. Collect Phone number from your visitors.(Both Live chat and Offline chat widget). 3. Provision to add/update the phone number from the Agent …

How to collect visitor details on pre-chat form?

To collect your visitors' name, email and contact number before starting a chat, enable the pre-chat form option in your HappyFox Chat account. > Only Admin role enabled agents will have access to this setting #### **Steps to enable pre-chat form and details to be collected:** **Step 1:** Log in to your HappyFox Ch…

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