How to accept new chat requests?
When there is a New Chat Request Notification, it will be displayed on the Dashboard with the "Accept" and "Ignore" button. When you're on a chat with a visitor or any other tab inside the app and if there is a new chat request or a new message from another visitor, you will be notified through in-app notifica…
How to accept new chat requests?
When there is a new chat request, you'll receive * a push notification if the mobile app is running the background * an in-app notification will be displayed on agents' mobile app chat dashboard with "Accept" and "Ignore" button. Clicking accept option will open the chat page for you to type-in your replie…
