How to accept new chat requests?
When there is a New Chat Request Notification, it will be displayed on the Dashboard with the **"Accept"** and **"Ignore"** button. ![][1] When you're on a chat with a visitor or any other tab inside the app and if there is a new chat request or a new message from another visitor, you will be notified through in-app…
How to accept new chat requests?
When there is a new chat request, you'll receive 1. a push notification if the mobile app is running the background 2. an in-app notification will be displayed on agents' mobile app chat dashboard with **"Accept"** and **"Ignore"** button. ![][1] Clicking accept option will open the chat page for you to type-i…
