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Showing articles from additional pre-chat fields tag

Custom pre-chat fields

To collect additional customers info from your set up custom pre-chat fields. ### **How many fields can be created?** ![][1] ### **How to create pre-chat fields?** To create additional fields apart from the name, email id and phone number, go to Manage >> Pre-chat form. **Note:** > 1. All the text labels have a …

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