Enable integration with Google Analytics

By integrating Google Analytics with HappyFox Chat, you can track chat widget events like,

  1. Chat badge clicked
  2. Chat started
  3. Chat ended
  4. Agent joined a chat
  5. Triggered chat activated
  6. Offline message sent

This integration is available in Mighty and above plans.

Prerequisite for the integration:

  • Login to your Google Analytics account.
  • Go to Admin →  Click Tracking Info → Tracking code.

  • Copy the Tracking code

  • Paste this Tracking code from Google Analytics account above the </body> tag of your website’s source code. 

Important Note: Incase, if you have not installed HappyFox Chat on your website already, copy the installation code under Manage → Installation from your HappyFox Chat account and paste it above the </body> tag in your website’s source code.

Steps to enable Google Analytics on HappyFox Chat:

Step 1: Login to your HappyFox Chat Account.

Step 2: Go to Apps → Google Analytics.

Step 3: Click on the INSTALL button.

Step 4: Click on the Enable button on the resultant page.

Step 5: Click the Enable button and you are all set.

To view these events on your Google Analytics account:

Under Reports, click Real-Time → choose Events. You can see Events that are logged from HappyFox Chat.

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