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Showing articles from salesforce enhnacement tag

March 1 2017 Production Release

**Enhancements : ** **Salesforce integration : ** 1. Lead owner/Contact owner field in your salesforce account will henceforth contain the name of the agent who handled the chat. In case of multiple agents handling a chat, only the agent who ended the chat will be considered. 2. Now, all of your offline messa…

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