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Showing articles from link a profile to an agent tag

Send incoming chats to one department/agent

To send all the incoming chats to a department or just one agent, follow the steps below: 1. Login to your HappyFox Chat account. 2. Click on Pre chat form from the main menu, ![][1] > **NOTE:** Ensure that the option _'Allow Visitors to Choose Departments' _is Toggle **OFF.** 3. Under departments section, create…

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