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Showing articles from Visitor blocking on mobile tag

September 21 2017 Production Release

**Announcement: ** Version 1.8.1 of Android app is now available. What's New ? 1 . Android app now supports **Visitor Blocking feature.** - Agents can now block abusive visitors with a single tap from inside the mobile app. Visitors can be blocked for any number of days. Once blocked, they won't be able to make…

How to block visitors on Android app?

Visitor Blocking feature allows you to block abusive visitors from chatting with agents. On the Android app, you can block the visitor during an ongoing chat. #### How to block a visitor? **During an ongoing chat:** Simply type the command "**!blockVisitor**" in the chat area and hit send. Or tap the menu icon on …

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